Becoming InnovativeThis is a featured page

There are numerous lists of what it means to be innovative or be an innovator. Here we take a slightly different approach to create our own lists describing what it means to become innovative, both as an individual and as an organization.

How do we get these lists?

Lists such as these typically come from an ‘analysis’ of firms that exhibit certain behaviors and experience certain outcomes. There are numerous studies in the literature containing literally hundreds of ‘things to do’ or ‘ways to behave’ based on common patterns across companies. The problem with these analyses is that they look only at ‘the survivors’, and don’t say whether the behavior led to innovation or was merely a symptom of some other, deeper practice.

For our lists, we have looked at many of the best studies and asked ‘what’s behind’ the suggested behaviors and outcomes. In addition, we have used our own research into innovation to distill the essential innovation environment and innovation behaviors listed below.

An Innovation Model and Personas

Two parts of Inovo’s research into innovation are key to understanding what it takes to become innovative. This includes a dynamic model of the innovation process (revealing key aspects that affect how innovation develops over time), and descriptions of innovation personas (showing how different types of people think, act and choose) when innovating. For the lists that follow, however, the model and the personas clearly define two critical dimensions of what it takes to become innovative. These are the environment within which innovation can bloom, and the specific actions and behaviors of the innovators. The following diagram shows the dimensions of innovation environment and behavior.

Dimensions of Culture and Behavior

These quadrants represent the following[1]:
IStructured Consolidator – incremental innovations from a known base
IIKnowledge Consolidator – market-research-focused product and line enhancements
IIIStructured Colonizer – cautious exploration into known adjacencys. Acquisition tendencies.
IVKnowledge Colonizer – creation of new markets, radical innovations and disruptive businesses
A corporation must have some attributes of each quadrant, but only those that include Quadrant IV will have a transformative and profound effect.

Innovation Environment/Culture

There comes a time in the life of many individuals and organizations when they ask themselves ‘How can we be more innovative?’. They may ask themselves this question only occasionally, or every week. At these times, one must examine the current environment and ask whether or not it has the necessary attributes to undertake the effort to become innovative…and, if not, then how do we get there? The following are what we have found to be necessary preconditions for a Quadrant IV organizational environment:

1. Leadership & Vision
  • Alignment of corporate strategy and innovation strategy
  • Walking the Talk – allocation of resources and actions to match rhetoric
  • Openness – free flow of information and knowledge
2. A resilient organizational persona
  • Adaptive, self-correcting, learning
  • Speed, transparency, accountability
3. The right incentives
  • Rewarding exploration, knowledge discovery and collaboration
  • Experimentation bias – tolerance of risk and mistakes
4. The right organizational resources
  • The right talents and attitudes
  • Efficient corporate structure – non hierarchical, non bureaucratic
  • Portfolio efficiency – quantity, quality, throughput and yield
  • An effective support infrastructure – knowledge sharing channels and collaboration support
5. The right type of financial discipline
  • Able to see beyond ROI and NPV analysis
  • Focused funding at the right level

Innovative Behaviors

If the environment exists, then it’s up to the people, both individuals and groups of all sizes, to become innovative. It is their actions and behaviors that will determine the outcome. The following is a list of 10 behavioral attributes that are exhibited by innovative people and groups.

1. A knowledge orientation, a propensity to learn
  • Openness to new knowledge
  • Curiosity
  • Willingness to explore
2. Customer empathy
  • Community outreach – seeking diversity
  • Focus on the complete experience
3. Utilizing the Mind’s Dual Nature
  • Seeing the whole and the parts simultaneously
  • Shifting between the abstract (general) and the concrete (specific), at will
  • Integration of left-brain and right-brain, divergent and convergent thinking
4. A bias to action & outcomes
  • Focus on capabilities, not spending
  • Agility and flexibility
  • Test, observe, respond
5. Demand for rigor and accountability
  • The right metrics
  • % value added activities
  • Knowledge yield
6. Foresight
  • Sensitivity to what’s new and different
  • Sensing what’s important and why
  • Search for plausibility not certainty
7. Willingness to tolerate failure
  • The will to persevere - courage
  • The ability to face reality when something isn’t working
8. Tolerance of complexity and ambiguity
  • Commitment to Systems Thinking
  • Decision making under uncertainty
9. Fostering community & ecosystem
  • A collaborative nature inside and outside
  • Understanding the ecosystem
  • Managing ecosystem dynamics
10. Open decision making
  • Transparency and diversity
  • Evidence and critical-thinking based


[1] The terms consolidator and colonizer were introduced by Markides & Geroski of Booz Allen Hamilton in a 2003 paper titled “Colonizers and Consolidators: The Two Cultures of Corporate Strategy”



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laschmitt
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