Opportunity Discovery is an organized means whereby new areas of value can be identified. It consists of a structured process and the methods, tools and techniques that allow an organization to fully explore a new (or even existing) domain to find future potential. The Opportunity Discovery process is a precursor to doing market research or creating a business case. It is a process that
instead identifies
theneeds specificand situations,desires conceptsthat andare ideasthe thatsource warrantof marketnew researchconcepts orand aideas businessfor assessment.new Asbusiness such,development theactivities. The Opportunity Discovery activities are the earliest phase, front-end activity that an organization can and should undertake after defining strategy and the scope of
the strategic options desired.
To understand the Opportunity Discovery process consider another famous exploration and discovery activity that happened in 1804 - 1806, the
Lewis and Clark Expedition. In this expedition, the 'Corps of Discovery', set out to explore the vast territory of the Louisiana Purchase. Their mission was to map, inventory and discover what was out there. They had very little idea of what they would find other than the general notion that the territory they were about to explore was one that was rich with interesting, significant and valuable things. Their job was to bring back as complete and detailed a picture as was possible using limited resources and within a fixed time frame. There was no way that they could (or should) do a comprehensive survey of every last meter of the entire territory. They had to find the 'good stuff' and do it quickly.
In looking at the task facing Lewis and Clark, one realizes that it is very similar to the task facing many organizations who wish to discover new opportunities. The task is to explore a large and unfamiliar domain quickly and comprehensively and find the 'good stuff' that can be the source of future value. In Lewis and Clark's case, the 'good stuff' were natural resources, interesting sites, native peoples, and just plain knowledge about the lay of the land and what was out there. For an organization, the 'good stuff' is the unmet
needs and desires of future customers, clients or constituents, the source of future value. How did Lewis and Clark go about their journey of exploration and discovery and how should an organization do the same?
The basic principles of the
Opportunity Discovery Process are rapid and broad
evidence-based searching using
indicators and evaluators following an
iterative deepening and refinement methodology. In plain Lewis and Clark terms, this means covering a lot of territory quickly to identify potential items of interest and then to spend increasing amounts of time and resources looking at these specific items of interest if it is warranted (i.e. if the evidence says that there is something there). For example, scouts in Lewis and Clark's Corps of Discovery would rapidly cover a lot of terrain and find specific sites that seemed to be interesting for whatever reason. Some time would then be spent at those sites and a decision would be made whether to move on or to spend even more time investigating the site. Some days the Corps would cover a lot of ground, other days, it would cover only a little or even stay in one place. In this way, the Corps, and by analogy, the Opportunity Discovery Team, focuses attention on the most promising potentials and spends as much time investigating as is warranted by what they are discovering.
In summary, what evidence-based Opportunity Discovery allows you to do is:
- Search large new domains
- Build a portfolio of options
- Use the ‘wisdom of crowds’
- Iterate and dive deeper for evidence
- Create a continuous pipeline
- Find all the best opportunities
The Opportunity Discovery Process is described here in detail. This description is intended to be a guide to those who are interested in undertaking a comprehensive, structured and effective means of finding new opportunities based on real evidence of unmet needs and desires. The various components of the process are:
The OD process overcomes many of the front-end
problems and issues that companies run into when looking for new opportunities. The
features and attributes of the process make it ideal for cost effective identification of opportunities that can be significant for your organization. What this early stage process doesn't do is to tell you how to precisely address the opportunity. This question is answered by the subsequent
opportunity assessment method and tools.
This process has proven itself effective for all types and sizes of organizations. It is the most complete, detailed, comprehensive and effective process available for undertaking the very earliest phases of determining the future of the organization.